Essentials

Emergency Numbers in San Cristóbal de las Casas

For immediate danger or urgent medical help in San Cristóbal, call 911; use 089 for non-urgent anonymous crime information and 967 155 3515 for the municipal Civil Protection base.

Published August 24, 2026

Call 911 for an immediate emergency in San Cristóbal. The municipal Civil Protection base currently publishes 967 155 3515 for local coordination, while 089 is for anonymous crime reports that do not require an immediate dispatch. Save your accommodation address before you need it.

When to call 911

Use 911 for an immediate emergency requiring police, emergency medical response, firefighters or Civil Protection coordination.

Recent 2026 San Cristóbal municipal notices repeatedly direct residents to 911 for emergencies.

089 is for anonymous crime reports, not immediate emergencies

Chiapas' state security authority also operates 089 Denuncia Anónima. Use it to provide anonymous information about a suspected or known crime when you are not requesting immediate emergency response.

If someone is in immediate danger, medical help is needed now or emergency services must be dispatched, use 911 instead.

Municipal Civil Protection

For local Civil Protection emergencies, the municipality currently publishes:

967 155 3515

Municipal notices in May, June, July and August 2026 continue to use this number for reports related to storms, accidents and other emergencies.

If you do not speak Spanish

Start with your location and the type of emergency. If possible, have your hotel, host, Spanish-speaking companion or nearby business help communicate the exact address and situation.

Useful phrase:

“Tengo una emergencia. Estoy en…” — “I have an emergency. I am at…”

Save your location

If you are staying in a hotel, hostel or rental, save the full address in your phone. In an emergency, an exact location is more useful than only the accommodation name.